• LATE SHOW & NO SHOW FEES APPLY

  • Arrive 10 minutes early to check in to class

  • We are not responsible for any bank overdraft fees.
  • All classes must be prepaid.**** and all Sales are final.

  • Classes are non-refundable, exchangeable or transferable.

 

CANCELLATION POLICY

All group classes require an 8 hour cancellation notice. Private sessions require a 24 hour cancellation notice. Classes cancelled within the 8 hour window are subject to:

  • Late Cancel – $15 plus class deduction
  • No Show – $15 plus class deduction

Everyone must agree to the cancellation policy in order to attend PEAK45. There will be no exceptions. If you need to cancel a reservation, log into MindBody, go to My Info, click My Schedule and click Cancel next to the class time. If you have trouble canceling or have any questions, text us 385-645-PEAK

 

WAITLIST PROGRAM

Registering for the waitlist is just like registering for a class. When scheduling, choose “Yes, Add me to the Waitlist”. You will be notified up to 8 hours before the class if you have been moved from the waitlist and added to a class. If your plans change, please remove yourself from the waitlist.

All classes require an 8 hour cancellation notice; if you’re added to a class from the waitlist at the last minute, be aware the 8 hour cancellation still applies.

 

LATE TO A CLASS

We get it, life happens…If you are signed up for a class (whether you are an existing client or brand new) and are running late, you have a 2-minute window from the start time of the scheduled class to keep your reserved spot. If you are over 2-minutes late your spot may be given to a standby student. To ensure the safety of our clients, if you are a first time student at PEAK45 / Lagree Method before you will not be permitted to enter the class after the start time. We require that all new students receive a proper introduction to the instructor and Megaformer and suggest arriving 10-minutes before class begins. Thank you in advance for understanding!

 

MONTHLY *UNLIMITED

We offer a monthly unlimited membership. You can book up to 1 class a day, every day! The monthly unlimited auto-renews every month. So the day it expires, your account will automatically purchase you another month under the same terms. To purchase your Monthly Unlimited, log into your MindBody account, go to Contracts and choose Monthly Unlimited. If you want to cancel your Monthly Unlimited at any point, just email us 30 days prior to the expiration of the current month, and we will cancel the auto renew!

 

MONTHLY *UNLIMITED MEMBERSHIP CANCELLATION & HOLDS

Monthly *Unlimited Memberships require a 30-day WRITTEN cancellation notice via email to info@PEAK-45.com . You will receive confirmation upon receipt along with your final payment date.

*The 30-day policy is based off of the membership billing date. We must obtain request to cancel 30 days prior to the final payment.

All AutoPay and Monthly Memberships are eligible for our hold program. You may place your membership on hold one time per calendar year, for any length of time without charge.

 

MERCHANDISE EXCHANGE POLICY

Merchandise must be exchanged within 30 days of purchase to the same studio from which it was purchased.
Items purchased in one region cannot be exchanged in another region.
Merchandise must not be worn, altered or washed.
Merchandise must have all tags attached and be returned in original packaging.
No cash refunds.

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